All managers and leaders need to know how to empower their staff, how to evoke the best in them, and how to be confident when key tasks are delegated. One core skill to a manager's effectiveness is that of coaching. This one-day session introduces a structured approach to coaching and enables participants to apply coaching to situations that commonly arise in any organization. The coaching concepts presented in this course are both powerful and easily grasped. The course will be filled with intervals of practice in some of these foundational coaching skills so that you are ready to use them when you leave at the end of the day.