It’s been said that the customer’s perception is your reality.  How well do you manage those perceptions? In this interactive workshop, you will work on your MAC skills: Manners, Attitude and Communication, viewing them through the lens of how they influence the customer’s experience. This is a virtual session through Zoom. The link to the session will be sent after registration. Cost: $35

plate with fork and knife, books, microscope and test tubes
Sponsor(s)
Business: Center for Corporate Education
Speaker(s)
Lee Ann Pond
Audience
Community Adults, School of Medicine, VCU Alumni, VCU Staff, VCU Students